Changelog

CMDBuild READY2USE 2.2

14/10/2021

NEW FEATURES

* New automatic management of the services qualifications
* New automation in ticket resolution:
* New Customer satisfaction management
* Converted Brand from lookup to class
* New entity for Database schemas
* Included asset acceptance management in Asset Management workflow
* Included consumer goods management in Asset Management workflow
* Extended data quality management to define key attributes in the age metric
* New Knowledge Base system with hierarchy and enhanced view
* New dashboard for Change Management success rate
* New dashboard for SLA trend over time
* New custom page for parameters configuration
* New custom page for workflow startup roles configuration
* New custom widget for workorders configuration
* AWS connector extension with disks and databases management
* OCS connector upgrade compability with version 2.9.1
* GUI Framework upgrade compability with Liferay version 7.3
* Improved layout in the ticket summary custom page
* Improved layout in all reports
* Improved register layout in IT processes
* Added form redirects when switching between processes
* Added widgets localizations

BUGFIX

* Better management of classification rules in IT processes
* Removed Area lookup and fixed IT processes behaviour accordingly
* Removed short status and fixed IT processes behaviour accordingly
* Review of visible fields in self-service portal
* Improved view of empty grids in self-service portal
* Fixed email notifications for my request, my profile and my assets in self-service portal
* Fixed report generation from connectors
* Fixed management of SLA calculation for better performances
* Fixed wrong footers in pre-defined IT processes emails
* Fixed wrong behaviour of "close tickets" contextual menu on suspended processes
* Fixed missing translations
* Minor fixes on mobile custom pages

CMDBuild READY2USE 2.1

30/09/2020

NEW FEATURES

* Added location for employees
* Extension of item catalogue
* Extension and improvement of Asset Management process
* Extension of number of workorders to up to 10
* New custom page to define dynamic reports for goods reception in Asset Management
* New class and widget for configuration of data quality parameters
* New reports for data quality assessment
* New dashboards for data quality assessment
* New massive actions on IT processes (clone and closure)
* New suspension mail for requester in IT processes
* Refactoring of vCenter connector and added compatibility with vCenter 6.7
* New connector with Microsoft SCCM
* Added software catalogue link to OCS inventory connector
* New mobile custom page for workorder management
* New mobile custom page for Asset Management

BUGFIX

* Fixed email sending from Self-Service portal
* Various fixes and enhancments on Problem Management process
* Various fixes on triggers and compulsory attributes
* Improved infrastructure management in all connectors
* Fixed summary email in all connectors
* Improved management of switch between IT processes
* Removed double channel field in IT processes
* Fixed email management script to open tickets from email
* Fixed SLA management calculation issue
* Fixed ticket summary custom page layout

CMDBuild READY2USE 2.0

31/07/2019

Global refactoring and improvements